Your Local Car Rental Provider

MY VOLCANIC WHEELS, LDA IS COMMITTED TO PROTECTING YOUR PRIVACY.

 

MY VOLCANIC WHEELS, LDA, collective entity no. 516 798 502 with headquarters at Estrada Regional, 171A Caminho Do Castelo 9900-323 Castelo Branco, Horta, Faial, número fiscal, is responsible for this website (www.myvolcanicwheels.pt) applying this Privacy Policy to the use you make of the website and all contracts concluded with the MY VOLCANIC WHEELS, LDA.

 

To give you a clear understanding of how we process your personal data you will find below answers to the most frequently asked questions about this processing:

 

1. Who is the Data Controller of the personal information we collect about you?

 

MY VOLCANIC WHEELS, LDA · is responsible for the processing of personal data (“Personal Information”) that we collect about you on the website www.myvolcanicwheels.pt and in all rental, purchase and sale contracts and services provided with us.

The said Personal Information is intended for MY VOLCANIC WHEELS, LDA and its subcontractors and partners and is collected, processed and stored in accordance with the Portuguese law on data protection.

 

2. What kind of personal information do we collect about you?

 

Only the data strictly necessary for these purposes justified by the pursuit of the business object of MY VOLCANIC WHEELS, LDA · and always with a view to improving their goods and services are requested.

MY VOLCANIC WHEELS, LDA · will have access to personal information which is freely provided by you or which is indicated in this privacy policy, namely when you register on this website or contract with us the rental, purchase and sale or provision of goods and services. To this extent, it is essential that you are aware that in order to register to access some of the services offered on this Website, you will be asked to provide personal information. All mandatory fields are duly identified as such. In these cases, failure to provide this personal information will not allow you to access or use the services in question.

The name, identification number, tax identification number, driving licence number, address and telephone number must be filled in, as these are the personal details that are strictly necessary to conclude any contract.

You must, in any case, be responsible for the accuracy of the data provided and MY VOLCANIC WHEELS, LDA · will reserve for itself the right to exclude from the registered services any user who has provided false information without prejudice to other consequences that may take place by force of applicable law.

If you provide us with data from third parties, you warrant that you have obtained the express consent of that third party for the communication of such data to MY VOLCANIC WHEELS, LDA · for the purposes of treatment described above. In case of any change in your personal information to WATTS ON WH EELS requests that you be informed of such change so that we can keep your information updated. In this respect, you commit yourself to provide true personal information and to keep this information, provided to MY VOLCANIC WHEELS, LDA ·, updated.

 

3. What other information do we collect – cookies and other internet technologies?

 

MY VOLCANIC WHEELS, LDA automatically collects information whenever someone visits the Website (www.myvolcanicwheels.pt) obtains information from the user’s computer and assigns a “cookie” (small package of information about that user) when someone visits its Website. These data are not supplied by the user – it is an automatic collection as a way to facilitate the connections to the Websites and their use.

We use cookies and other similar technologies to facilitate and record in particular which services you use on the Websites. These technologies may also be used when HTML emails are sent.

Cookies and other internet technologies

We collect information from your computer for the purpose of evaluating the effectiveness of the content of our websites and your use of them. This data enables us to improve the use of the websites, or to optimise users’ navigation of the websites and to develop programmes and content according to the interests of the website users.

This table contains information about all cookies used by MY VOLCANIC WHEELS, LDA:

Cookie

Name

Purpose

jedeye_session

jedeye_session

Used to store the preferences selected during the booking process by the AnyRent platform.user_authuser_auth

Used to store user login details.

 

In addition to cookies, some of our web pages and HTML messages incorporate “pixel tags” (markers) that allow us to track users’ movements around our websites and the recipients of our communications. These tags are used to collect non-personally identifiable data that helps us determine popular destinations, among other things.

Information concerning the user’s computer

MY VOLCANIC WHEELS, LDA. obtains technical information from the user’s computer whenever the user requests a page, when visiting the Website. This information is obtained through the user’s browser and may include different data, such as: IP address, operating system used, Internet search software (e.g. Internet Explorer, Google Chrome, Mozilla Firefox, Safari), screen resolution and reference websites.

 

4. For what purposes may we treat your Personal Information?

 

We collect and process your personal information in order to enable WATTS ON WHEELS group companies:

– Process and deliver the services requested and the benefits you have subscribed for;

– Send you email and/or SMS notifications of advertising, marketing, special promotions, informational content unless you have opted out of receiving such communications;

– Send you alerts relating to products purchased;

– Respond to your questions or suggestions;

– To improve the quality and optimise your visit to our Website;

– Send you our Newsletter, unless you have opted out of receiving such communications;

– Preparation of opinion polls and statistics, namely to analyse the quality levels of the services provided.

 

 

 

5. With whom do we share the data we collect?

 

We may share your Personal Information with partners (third party entities) provided that we have your prior and express consent. Any data sharing will always be done in accordance with the law.

 

 To provide the Booking Service, MY VOLCANIC WHEELS, LDA. makes use of third party entities that act as mere Subcontractors of the responsible for the Treatment, in the terms and for the purposes defined in the Law of Protection of Personal Data, which treat your personal data on behalf and under the strict instructions of MY VOLCANIC WHEELS, LDA.  so that, in these cases, our privacy policy remains fully applicable, particularly with regard to compliance with security measures to ensure confidentiality of data.

 

If we are legally obliged to disclose or share your personal information in order to comply with a legal obligation or in order to enforce or apply our Terms of Use or other agreements; or to protect the rights, property or safety of MY VOLCANIC WHEELS, LDA, our customers and others.

 

6. Links/links to other websites?

 

Given its dynamic content, the various areas of the website are subject to the possibility of containing various links that may connect you to other websites outside the domain www.myvolcanicwheels.pt that do not operate under the privacy protection practices of MY VOLCANIC WHEELS, LDA

By clicking/accessing these websites, the privacy policy of MY VOLCANIC WHEELS, LDA will no longer apply. We recommend that you review the privacy statements relating to all third party websites to understand their procedures for collecting, using and disclosing your information. If you decide to visit these third party websites through these links you agree to inform yourself about the content of these third party websites.

MY VOLCANIC WHEELS, LDA is not responsible for the content of third party websites included in the links or the use of such websites.

 

7. How do we store and protect your Personal Information (data security)?

 

A undertakes to adopt the necessary security measures to ensure the safeguarding of the recipients’ personal data against possible misuse or unauthorised access.

We will retain your personal information only for as long as is necessary for the respective purpose and under the applicable law. MY VOLCANIC WHEELS, LDA and its subcontractors will apply appropriate physical, technical and organisational security measures to prevent unauthorised or unlawful processing, accidental loss or destruction the alteration, unauthorised disclosure of, or access to, or damage to your Personal Information.

 You acknowledge and accept that, as the Internet is an open network, personal data may circulate on the network unsecured, at the risk of being viewed and used by unauthorised third parties, and that we cannot be held responsible for such access or use.

In certain situations, in particular in relation to the execution of payments by credit card, the network you use constitutes a secure online environment. Our systems are configured with data encryption, scrambling technologies or industry standard firewalls. When you submit your Personal Information to the Websites over the Internet, your data is protected by SSL protocol (commonly known as HTTPS) to ensure secure transmission.

8. How to access, update, correct and delete your Personal Information?

 

We use reasonable efforts to ensure that your Personal Information is as accurate/correct, current and complete as possible given the purposes for which we use such data.

 Under the Data Protection Act, you have the right, at any time, to access and object, on legitimate grounds, to the processing of your Personal Information, as well as the right to update, correct and delete your information collected by us and that which is incomplete, incorrect, out of date, or that which is prohibited by law, and to do so by contacting MY VOLCANIC WHEELS, LDA to the contacts better defined below.

 To ensure and protect your privacy and security we will take reasonable steps to confirm your identity before granting access or making corrections.

 

9. How can you be made aware of any changes to the Privacy Policy?

 

Our Privacy Policy is subject to update. We therefore recommend that you review this document regularly so that you are fully aware of our commitment to the security and privacy of your Personal Information.

 

10. What are our contacts?

 

If you have any questions regarding the Privacy Policy or wish to exercise your rights of access, updating and rectification please contact us by e-mail at renting@myvolcanicwheels.pt.

Marketing communications, advertising and promotions

As a registered user you may occasionally receive, via email, information about our services, updates to our website, personalised advertisements and promotions that are targeted to your specific interests such as deals, promotions, contests, sweepstakes and other offers available on the website (www.myvolcanicwheels.pt) and/or sponsored by our advertisers.

These emails relating to our Website will be sent unless you have opted out of receiving such communications. At any time you may decide that you no longer wish to receive future marketing or promotional emails. In this case you may, at any time, opt-out by clicking on the link placed in our emails and other communications or by writing to us at the following address: renting@myvolcanicwheels.pt